-Terms and Conditions-

eWESTERN Inc. is a specialized manufacturer, importer, and distributor of various kinds of Cigar Accessories. We develop high-quality products including Wooden Cigar Humidor Boxes and Cigar Humidifiers. We provide prompt delivery and consistent quality.

All orders are delivered via USPS, UPS, or FedEx ground in the continental USA. Shipping & handling fees will be added to the invoice/sale. FOB Spokane, WA.

eWESTERN inc. offers a one year limited warranty for certain “Le Veil” and “EWT” products. Any defective merchandise will be accepted with our prior authorization for repair or replacement. A copy of the invoice and the RM# must accompany all returned goods. Any defective merchandise that is returned to eWESTERN inc. for inspection must be properly packaged. eWESTERN inc. will not be responsible for any further damages due to improper return packaging. Return shipping charges are the responsibility of the customer. eWESTERN will be responsible for shipping fees related to item replacements/defects. eWESTERN reserves the right to decide which shipping method will be used in these cases.

If you are not satisfied with the purchase, exchanges and returns  are accepted within 7 calendar days of the delivery date. Shipping and handling charges are non-refundable and customers are responsible for all return shipping charges. All returned items must be in its original condition including product boxes and accessories. 

Misrepresented items that show damage from user error or extensive wear will be subject to forfeiture of refunds or exchanges agreed upon. Additionally, the misrepresented item will be destroyed or returned to the customer upon request with additional shipping charges.

Please contact info@ewesterninc.com for assistance on exchanging or returning an item.

All shipments are carefully inspected before leaving the warehouse. Please inspect the merchandise carefully upon receiving it for an accurate piece count and note any discrepancies. Any claims for shortages or errors must be made within 7 days of receipt. Failure to make such claims constitutes as full acceptance. All damage claims should be made directly to the carrier by the consignee. When damage occurs, consignee must retain all damaged boxes and any packaging materials for inspection by the carrier.

We regret any typographical errors in the price list or catalog and cannot be held responsible for them. Prices are subject to change without notice.